Monitoring (uptime, MOS scores)
Firmware updates
Moves/adds/changes
Helpdesk support
Protection against toll fraud
SIP attack mitigation
Encryption (TLS, SRTP)
Compliance (HIPAA, PCI depending on client)
Failover systems
Geographic redundancy
Backup internet (fiber + 5G/Starlink, etc.)
Disaster recovery planning
Monitoring (uptime, MOS scores)
Firmware updates
Moves/adds/changes
Helpdesk support
Protection against toll fraud
SIP attack mitigation
Encryption (TLS, SRTP)
Compliance (HIPAA, PCI depending on client)
Failover systems
Geographic redundancy
Backup internet (fiber + 5G/Starlink, etc.)
Disaster recovery planning